Platform features
Everything your hotel needs — in one place
hoteo connects guests with staff through a single intelligent platform. From the moment a guest scans a QR code to the moment their request is resolved — every interaction is tracked, efficient, and seamless.
Smart QR Check-In
Unique QR codes per room. Guests scan and access your branded portal instantly — no app, no friction, no front desk queue.
Staff Ticketing
Every guest request becomes a structured ticket, automatically routed to the right department with SLA timers and escalation alerts.
Menu & Room Service
A digital menu with photos and prices. Guests browse and order from their room — orders land directly on your team's console.
Multi-Language
Full support for English, Hebrew, and Arabic including right-to-left layout. Every guest feels at home on your portal.
Analytics Dashboard
Track ticket volumes, response times, SLA performance, and room activity. Make data-driven decisions about your operation.
Spa & Attractions
Showcase spa services and local attractions. Guests book spa sessions directly — no phone call to the front desk.
Role-Based Access
Assign granular permissions per staff member and department. Each property has fully isolated data.
Ready to see it in action?
Start your free 14-day trial or book a personalised demo.