Features
The four things a hotel runs on, done properly.
hoteo isn't forty modules you'll never open. It's the daily essentials — connected, so a scan in room 108 ends as a resolved ticket on your dashboard.
Guest experience
QR check-in
A printed code on the nightstand opens your branded portal on any phone — no app, no login, no front-desk queue. Codes are tied to the room and the stay, and stop working at checkout.
Operations
Service ticketing
Every guest tap becomes a structured ticket, routed to the right department with an SLA timer already running. Your team works a live queue, not a ringing phone.
Revenue
Menu & room service
A digital menu guests actually read, with orders that land straight on your team's console as tickets — photos, dietary notes, and payment included.
Reach
Five languages, full RTL
English, Hebrew, Arabic, Russian and Ukrainian, with true right-to-left layout — every guest reads your hotel in their own language.
Also in the box
One-tap requests
Towels, maintenance, late checkout — templated, two taps, no phone call.
Spa & attractions
Guests book treatments and discover your recommendations from the portal.
Smart offers
One relevant offer, targeted by stay-day and time — not a wall of promotions.
Sentiment Shield
Catches unhappy guests mid-stay and arms staff with one-click recovery perks.
Guest notifications
Live status and a note when it's done, so nobody has to follow up.
Analytics
Ticket volumes, response times, SLA performance — per department, per day.
Roles & permissions
Granular staff access with fully isolated per-property data.
See all of it working together.
A 30-minute walkthrough with your own property set up live — not a slide deck.