The smarter way
to run your hotel
hoteo gives your guests a seamless digital experience while giving your team the tools to deliver it — QR check-in, service requests, staff management, analytics, and more.
Recent request
Extra pillows → In Progress
Staff response
✓ Delivered to room in 8 min
See it in action
From QR scan to resolved request — watch how hoteo transforms the guest experience in seconds.
Everything your hotel needs
From QR-powered guest access to real-time ticket management — hoteo covers every touchpoint of the guest experience.
Smart QR Check-In
Generate unique QR codes per room. Guests scan to instantly access your branded portal — no app, no friction.
One-Tap Guest Requests
Pre-configured templates let guests submit requests in seconds. Towels, room service, maintenance — done.
Staff Ticketing System
Route requests to the right department automatically. Track status, SLA timers, and escalations in real time.
Multi-Language
Full support for English, Hebrew, and Arabic including right-to-left layout. Your guests feel at home.
Analytics Dashboard
See ticket volumes, response times, and room activity at a glance. Make data-driven decisions effortlessly.
Menu & Room Service
Let guests browse your menu and order room service directly from their room — orders flow straight to your team.
Spa & Attractions
Showcase spa services and local attractions. Guests can book spa sessions without ever calling the front desk.
Role-Based Access
Assign granular permissions per staff member and department. Full data isolation per property.
Up and running in minutes
Getting started is simple. Your guests will be submitting requests before your team finishes their morning coffee.
Generate a QR code
Create a unique QR code for each room in seconds from your admin dashboard.
Guests scan & request
Guests scan the code and instantly access your portal in their preferred language.
Staff resolves instantly
Requests become tickets routed to the right team. Guests get notified on completion.
One QR code. Complete access.
Place a QR code in every room and guests instantly have access to your branded portal. No app downloads, no logins — just scan and go. Codes are tied to specific rooms with check-in and check-out dates for complete security.
- Per-room QR codes with expiry dates
- Guest name personalisation
- Instant branded portal access
- Works on every smartphone
Tickets that run themselves
Every guest request becomes a structured ticket, automatically routed to the right department. Your team gets real-time notifications, SLA timers, and a clean console to manage everything without chaos.
- Auto-routing by department
- SLA timers & escalation alerts
- Priority queuing
- Full event timeline per ticket
Speak your guests' language
hoteo supports English, Hebrew, and Arabic out of the box — including full right-to-left layout for Hebrew and Arabic users. Configure your default language per property and let guests switch instantly.
- English, Hebrew & Arabic
- Full RTL layout support
- Per-property language defaults
- Guest language preference cookies
The old way vs hoteo
Most hotels still run on phone calls and paper. Here's what changes when you switch.
The old way
- ✕Guests call the front desk for every request
- ✕Staff relay orders by radio or sticky notes
- ✕No record of who did what or when
- ✕Paper menus guests rarely read
- ✕Language barriers cause confusion and delays
- ✕No visibility into response times or team load
With hoteo
- Guests tap a QR code from their room — no app needed
- Every request becomes a ticket routed to the right team
- Full audit trail with timestamps and staff activity
- Digital menu with photos — guests order direct to kitchen
- English, Hebrew & Arabic with full RTL support
- Live analytics: response times, volume, SLA performance
14 days
Free trial, no card
3
Languages (EN / HE / AR)
< 5 min
Setup time
99.9%
Uptime SLA
Ready to elevate your guest experience?
Be among the first hotels to run on hoteo. Start free today — no credit card, no commitments.
No credit card required · Free 14-day trial