How it works

Up and running in minutes

From setup to your first guest request — see exactly how hoteo works for your hotel.

Watch the walkthrough

Three simple steps

Everything your hotel needs — set up once, runs itself.

01

Set up your hotel in minutes

Create your property, add departments, and generate unique QR codes for each room — all from the admin dashboard. No IT team required.

  • Create rooms and departments
  • Generate printable QR codes per room
  • Customise your guest portal branding
  • Invite your team with role-based permissions
02

Guests scan & get instant access

Place the QR code in the room. Guests scan with any smartphone and immediately see your branded portal — in their language, with no app download.

  • No app, no login required for guests
  • English, Hebrew, and Arabic supported
  • Browse menu, spa, attractions & more
  • Submit requests with one tap
03

Staff resolve requests in real time

Every guest request becomes a ticket automatically routed to the right department. Your team sees it instantly and updates the guest when it's done.

  • Automatic department routing
  • Priority queuing & SLA timers
  • Guest gets notified on completion
  • Full event timeline per request

Ready to try it yourself?

Start your free 14-day trial. No credit card required.